Privacy Policy

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Effective Date: 25/05/2025
Last Updated: 25/05/2025

Welcome to The Lux Taxi. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://theluxtaxi.com/] and use our services.

By using this website, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Full name
   
• Email address
   
• Phone number
   
• Pickup and drop-off location
   
• Flight details (if applicable)
   
• Billing and payment details (through secure third-party processors)
   

We may collect non-personal information such as browser type, operating system, access times, pages viewed, and IP address.

We use your data to:

• Provide and manage transportation bookings
   
• Communicate with you about your reservation
   
• Improve our website and customer experience
   
• Process payments (via secure partners)
   
• Comply with legal obligations
   

We do not sell your data. We may share your information with:

• Professional drivers affiliated with our company
   
• Payment processors and booking platforms
   
• Legal authorities if required by law
   

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
   
• Correct or delete your data
   
• Object to processing
   
• Request data portability
   
• Lodge a complaint with a data protection authority
   

To exercise your rights, contact us at ciao@theluxtaxi.com

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We use appropriate technical and organizational security measures to protect your data. However, no system is 100% secure.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.

For questions or requests regarding your personal data, contact:

The Lux Taxi
📧 ciao@theluxtaxi.com
📍 Milan, Italy